Privacy Policy

Last updated: July 10, 2026

At Vireva, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal identification information — name, email address, phone number, billing and shipping address.

  • Payment information — processed securely through our payment provider; we do not store card details.

  • Usage data — pages visited, time spent on site, browser type, and device information.

  • Cookies — small files stored on your device to improve your browsing experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders

  • Communicate with you about your purchases

  • Send marketing communications (where you have opted in)

  • Improve our website and customer experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with trusted third parties who assist in operating our website and fulfilling orders (e.g. payment processors, shipping providers), subject to confidentiality agreements.

4. Cookies

Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect certain features of the site. For more information, please refer to our Cookie Policy.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications at any time

  • Lodge a complaint with a data protection authority

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us via our Contact page.